TERMS & CONDITIONS AND OFF THE BEATEN STRADA LLC


By registering for an Off the Beaten Strada LLC small group tour, retreat or workshop in Italy you signify your acceptance of and obligation to the following Terms and Conditions outlined below. If you have objections to the following Terms and Conditions, you should not register.

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Fall in love with Tuscany, off the beaten path

TERMS & CONDITIONS AND OFF THE BEATEN STRADA LLC



Deposits, Payments, Cancellations and Refunds

A $500 deposit is required upon registering for any Off the Beaten Strada tour, retreat or workshop. Your deposit is refundable up to 30 days from receipt, less a $100 nonrefundable administrative fee.

After 30 days, should you cancel your reservation for any reason whatsoever - including, but not limited to, family emergencies, medical issues or personal reasons - we will refund any payments received less the following cancellation fees::

Number of Days Prior to Tour, Retreat or Workshop Start Date       

  • 181+ Days
    • Cancellation Fee = $500
  • 121-180 Days
    • Cancellation Fee = $1,000
  • 91 - 120 Days
    • Cancellation Fee = $2,000
  • 61 - 90 Days
    • Cancellation Fee = $2,500
  • 0 - 60 Days
    • Cancellation Fee = 100% of the tour price


You must notify us in writing to cancel your participation in an Off the Beaten Strada small group tour, retreat or workshop. Exceptions to this policy cannot be made for any reason.

Trip Balance may be paid by American Express, Mastercard, Visa, Discover Card or PayPal through our secure online shopping cart system. Payment by check can also be arranged upon request.

Bookings made within 120 days of the trip start date require full payment.  

If trip balance is not paid upon the specified due date, we will consider your reservation canceled and cancellation fees, as stated above, will apply.

Pamela Haack and Off the Beaten Strada’s legal representatives reserve the right to cancel an Off the Beaten Strada small group tour, workshop or retreat in Italy for any reason. In the highly unlikely event that such a cancellation occurs, all payments received will be completely refunded.

Travel Insurance
We highly recommend that you obtain travel insurance. If you must cancel your participation in an Off the Beaten Strada tour, retreat or workshop for any reason whatsoever - including health reasons for yourself or a family member at home - cancellation fees as stated above will apply. Travel Insurance - specifically trip cancellation insurance - can cover some or all of these expenses.

If you miss a specified group pick-up and transfer due to a delayed, cancelled or missed flight or for any reason whatsoever, you are responsible for arranging and paying for your own transportation to the tour venue. Travel insurance - specifically trip cancellation or trip interruption insurance - can cover some of all of these expenses.

Note: Terms and coverages vary depending on the specific insurance carrier. Carefully check the specified terms and coverages before purchasing your policy.Some insurance carries require that you purchase a policy with 7 days of placing a deposit on a tour, retreat or workshop.

Liability Waiver
While we take every possible measure to ensure participant safety during an Off the Beaten Strada small group tour, retreat or workshop in Italy, we cannot control everything and everybody. For this reason, the participant (you) is legally responsible for his/her safety and behavior and agrees to, and is held legally liable to, the following statements:

  • I am responsible for choosing an Off the Beaten Strada small group tour, workshop or retreat in Italy based on my health, fitness and abilities.
  • I understand that Pamela Haack and Off the Beaten Strada representatives are not responsible for any baggage or personal effects of any individual participating in Off the Beaten Strada tours, and that I am responsible for purchasing a travel insurance policy.
  • In the event of delayed, canceled or missed flights, I understand that I am responsible for making alternate arrangements and that I am also responsible for paying for my own transportation to the tour, retreat or workshop location.
  • I understand that all services and accommodations are subject to the laws and regulations of Italy. Off the Beaten Strada acts only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or any other services connected with this tour. Such services are subject to the terms and conditions of those suppliers. Pamela Haack and Off the Beaten Strada’s respective agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services.
  • I understand that Pamela Haack and Off the Beaten Strada representatives reserve the right to
  • accept, remove, retain or decline any participant at any time for any reason. In such case, a refund equal to the actual cost of the unused services is the limit of Pamela Haack and Off the Beaten Strada’s responsibility.
  • I agree that Pamela Haack and Off the Beaten Strada hereby give notice that all services and
  • arrangements related to an Off the Beaten Strada small group tour in Italy have been made upon the express condition that Pamela Haack and Off the Beaten Strada’s representatives shall not be liable and do not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any acts of negligence, breach of contract, omission, or by weather, sickness, strike, quarantines, hostilities, local laws or the willful or negligent acts of any other trip participant, or any cause whatsoever.
  • I consent and acknowledge that should I require emergency medical treatment as a result of
  • accident or illness arising during my attendance and participation an Off the Beaten Strada small group tour in Italy, I am financially responsible for any medical or legal bills that may be incurred as a result of that emergency medical treatment. I will notify Pamela Haack and/or her agents verbally and in writing if I am at any time injured prior to, during, or after an Off the Beaten Strada small group tour in Italy, or if I have medical conditions about which emergency medical personnel should be informed; however, I understand that Pamela Haack and her agents are not legally obligated to act on that information in any way or to providing any medical service whatsoever to me.
  • I agree that if I have any medical or psychological conditions that may hamper me from fully and
  • healthfully participating in an Off the Beaten Strada small group tour in Italy that I will notify
  • Pamela Haack or her agents and that they retain the right to ask that I not participate in portions
  • of or in the entirety of the trip.
  • I understand that I am ultimately responsible for my own health and well being, including
  • carrying with me any necessary medications, such as those for chronic conditions and/or allergies to foods, insects, etc. I also understand that I should report to Pamela Haack and/or Off the Beaten Strada representatives any health-related issues that might affect myself or other trip participants.
  • I agree that Pamela Haack, Off the Beaten Strada and their agents or representatives reserve the right to take photographic or video records throughout an Off the Beaten Strada small group tour in Italy, and may use such records for promotional and/or commercial purposes.



Correspondence
Off the Beaten Strada LLC
382 NE 191st Street #13937
Miami, Florida, USA 33179


Off the Beaten Strada LLC is registered with the State of Florida as a Seller of Travel.

Registration No. ST37452

Review and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the State of Florida. The participant agrees that any dispute that arises out of or relates to these Terms will be resolved via non-binding mediation in the State of Florida via a professional mediator obtained by Pamela Haack and Off the Beaten Strada LLC and if a successful mediation is not reached, to binding arbitration arbitrated in the State of Florida in accordance with the policies set forth by the American Arbitration Association. If any of these Terms of use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions.